The worst time to hire people is when you need them. Here’s what we mean ….

Change is difficult and risky in the best cases and in complex systems change is often rejected simply because of what it is: a difference. Human systems are just like the human body — they crave stasis. Advococy, therefore, is often best delivered not as advocacy but as statements of simple truths accepted by all. This approach builds on trust to see truth accepted even if it bucks conventional wisdom and embedded systems.

This approach avoids a common mistake of advoacy: rather than creating a dynamic where someone must be wrong, it creates a dynamic where everyone gets to satisfy critical goals within their set of ‘must haves’ and core beliefs.